Connecting with others

The “Connecting” course is a 45-minute e-Learning course framed in the context of creating a user-friendly workplace for everyone – both employees and customers – regardless of differences. The importance of connecting has everything to do with successful outcomes.

Although issues of race and gender are not neglected in this course – diversity is a much broader concern. A new definition is therefore presented as “any difference that makes a difference”. This allows learners to consider what differences might be causing disconnects for them and the organization. By the same token, inclusion is not about having diversity – it’s about valuing differences in a way that helps everyone succeed.
The course focuses on the skills necessary to connect with a wider scope of individuals–causing a marked improvement in employee engagement, customer satisfaction and overall performance.

The objectives of this course are to help learners:

• Distinguish between diversity and inclusion
• Realize the strategic benefit of connecting with a wider scope of people
• Identify the barriers that hinder inclusion
• Learn the counter-behaviors that promote inclusion
• Acquire the skills to repair the disconnect
• Commit to action steps for stronger connections

Individual Pricing: $29.95

Groups of three or more from the same company receive a 10% discount.

Register Now

If you have questions or want more information about this learning product or expert, complete and submit the form below.

View Expert’s Offerings

Name

Telephone (Include Area Code)

Email

Promo Code

Company

Role Within Company

How Did You Hear About Us?

Additional Information About Referral