An Essential Course for Business Professionals.
In the 21st century, there are a greater variety of communication choices than ever before. Yet, the basics of communication — purpose, structure, and etiquette — still hold true! Drake Resource Group offers a comprehensive course that will help both new and longtime employees improve their communication skills for developing and delivering clear messages.
The four-hour workshop is designed for anyone who wants to be more effective in choosing and delivering messages for the greatest impact.
Also, to give you a taste of this session, we have added a recording of our June 2013 webinar, where we discussed Communicating for Impact: Skills for Technical Audiences. Click the link below to access this recording.
What you will learn:
• Planning skills to help create clear messages
• How to choose the appropriate type of live and electronic communication — phone, email, text messaging or in person
• Methods to avoid being misunderstood or conveying unintended emotion
• How to recognize the signs of trying to deliver too much information
• Strategies to make your communication more effective, saving you and your organization time and money
Bring it to your organization
The workshop can be customized to meet the specific needs of your organization. To offer the course in-house or to purchase these course materials, enter your information below or call us at 1.847.540.0655.