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32 Items

  • All Aboard the Customer Experience Express! A Journey to Service Excellence
    Cultivating a positive customer experience, one interaction, one moment at a time results in service excellence. What do your customers say about your customer service today? Is it something you are proud of, or something that needs to change ... Learn More
  • Coaching for Performance
    A critical differentiator in our process is the emphasis we place on developing the leader and the team concurrently. By working through a structured process together, there is more buy-in and higher levels of mutual accountability for measurable results. ... Learn More
  • Cultivating Business Relationships
    Cultivating Business Relationships is a practical and repeatable approach that’s easy to grab hold of and immediately use to start building collaborative relationships in the pursuit of strategic opportunities. In our programs, participants immediately apply what they are ... Learn More
  • Upsurge Advisors
    We pour our passion into helping companies increase efficiency, productivity and performance by equipping their people to build valued business relationships that matter. Upsurge Advisors starts by understanding your business and situation, then work with you to provide the ... Learn More
  • Be the Best Coach EVER
    Be the Best Coach EVER provides coaching skills to help employees be more effective in their communication, project management skills and customer service responsibilities. When you enroll in Be the Best Coach EVER, you will create happier, more productive ... Learn More
  • Be the Best Boss EVER
    Are you tired of leaving meetings with your staff feeling like you did all the work? Do you want to look forward to conversations with your employees instead of dreading them? Are you ready to leave meetings with your ... Learn More
  • Leading from a Distance: High Performance Strategies for Leading Global Virtual Teams
    This advanced workshop provides virtual team leaders with tools to develop new strategies in leading their teams. You will gain practical tools and skills to communicate, build trust, address cultural differences, and establish clear goals and team work processes. ... Learn More
  • Make Linkedin Sell For Me - Home Study Course
    This LinkedIn® training is designed for sales professionals and business owners who need a step-by-step system to create more responsive LinkedIn® profiles, InMail messages and Group discussions. This online course will give you a system to generate more leads, ... Learn More
  • How to Remove Rhinos – Practical proven change management strategies and tools for leaders
      Why do strategies, initiatives, and projects fail at alarming rates to the tune of billions of dollars?    It’s certainly not for a lack of planning. Plenty of time and energy is poured into crafting elaborate plans ... Learn More
  • Selling to the C-Suite Book
    It’s the goal of every salesperson. Getting access to senior client executives – the C-Level decision makers responsible for approving top-dollar deals. Selling to the C-Suite, co-authored by Stephen J. Bistritz, Ed.D., is the first book that reveals ... Learn More
  • Selling at the Executive Level - 1-Day Workshop
    Selling at the Executive Level (SellXL) is a one-day, fast-paced interactive workshop that focuses on helping professional salespeople create, maintain and leverage relationships at executive levels in client organizations. The concepts and models used in SellXL are, in part, ... Learn More
  • Cultivating Client Loyalty
    Cultivating Client Loyalty (CCL) is a one-day, fast-paced instructor-led workshop that helps professional salespeople develop an understanding of the impact of client loyalty and then create loyalty-based relationships with senior executives in client organizations. Each CCL workshop is based ... Learn More
  • Shogun Sales Management Mastery Series
    Shogun Sales Management Mastery Series™ provides sales managers with the framework, insights, skills, metrics, and tools to accurately manage and monitor the performance of the organization. You will be able to effectively lead teams to optimal performance. The training ... Learn More
  • Samurai Sales Mastery™ Virtual-Blue Belt
    The Samurai Sales Mastery Blue Belt Program is a series of six sessions designed to provide the participant with the foundational principles of the Samurai Sales Mastery Program. This program is designed to be a complete sales training program ... Learn More
  • Samurai Sales Mastery™ 1-Day Workshop
    The Samurai Sales Mastery Series™ is a methodology deeply rooted in scientific research on human behavior, coupled with industry research and best practices in sales. The methodology adapts to an organization’s unique situation, as well as a sales ... Learn More
  • Sales Mastermind Series
    The Sales Mastermind Series is a series of 10 webinars designed to provide the participants with skills, tips, techniques, and coaching that will support their current sales activities and increase their effectiveness. The session topics are: 1. Opening Warm Doors 2. Networking ... Learn More
  • Retail Operations Curriculum
    The courses in the Retail Operations Curriculum are for anyone in the store who is responsible for overseeing the work of others or in executing operational processes, programs, or procedures. These courses are appropriate to use to help associates ... Learn More
  • Retail Management Curriculum
    The courses in the Retail Management Curriculum are for store managers, independent store owners, and anyone thinking about becoming a retailer. These courses help current and potential store owners strategically apply and align business decisions within the context of ... Learn More
  • Retail Associate Curriculum
    The courses in the Retail Associate Curriculum support basic retail fundamentals that every new retail associate needs. Whether greeting customers, stocking shelves, doing merchandising recovery, or suggestive selling the principles and skills introduced in these courses will help prepare ... Learn More
  • Magnetic Leadership
    What is Magnetic Leadership? A unique opportunity to develop and hone your Leadership skills in a hands-on practical exercise where you get to put results-based leadership theory to the test, which demands strategic decision making, instant implementation and feedback. ... Learn More
  • Accountability for Results
    Accountability for Results offers a systematic way for leaders at all levels to help individuals and teams accept responsibility to plan and complete tasks at the expected performance level. Teams benefit by having the structure to work to their ... Learn More
  • Make My Blog Sell For Me - Monthly Blog Coaching
    Get ready to learn a practical system to create leads and sales using blogs.This online course gives you everything needed to start generating more leads, referrals and sales in just four weeks. We meet weekly for 45 minutes of ... Learn More
  • Make Linkedin Sell For Me For Sales Teams & IBOs
    This LinkedIn training is designed for sales teams & IBOs needing more responsive LinkedIn® profiles, InMail messages and Group discussions. Delivered online or at your location team members learn a practical system to generate more leads, referrals and sales ... Learn More
  • Personal Information Management for Executes
    A sustainable solution for reclaiming your time This one-on-one coaching takes place in your office. Here, a senior McGhee management consultant works with you to create an Integrated Management System using Microsoft® Office Outlook®. The individualized, eight-hour coaching session ... Learn More
  • Stir It Up: Fresh Concepts for Creative & Divergent Thinking
    Before you can make an authentic connection and permit others to show loyalty toward your brand, they must first appreciate your level of creativity. And, to stand out in your field, you must learn to become a divergent thinker. ... Learn More
  • Telephone Skills
    Professional Techniques That Impact Your Business. There is an art to professionally and effectively dealing with callers on a daily basis. What each caller hears and in what type of tone, speaks volumes about the type of organization you ... Learn More
  • Presentation Skills
    Become a Better Presenter. Whether your audience is small or large, this course provides practical tips that you can use to effectively convey information. The six-hour workshop is designed for anyone – veteran or novice – who wants to learn effective ... Learn More
  • Leading with Balance
    Leadership Skills for Project Management Excellence. This one-day workshop strengthens and develops leadership attributes in the context of managing projects and people. Aimed at those in leadership and project management roles, you’ll learn to achieve balance between managing ... Learn More
  • Effective Virtual Classroom Facilitation
    Make Preparation Your Key to Virtual Classroom Success. The virtual classroom is now becoming a standard when on-site gatherings are not possible or not practical. How will you keep your distant audience engaged? Capture and engage your audience through ... Learn More
  • Communicating For Impact
    An Essential Course for Business Professionals. In the 21st century, there are a greater variety of communication choices than ever before. Yet, the basics of communication — purpose, structure, and etiquette — still hold true! Drake Resource Group offers a comprehensive ... Learn More
  • Sales Map Software and Coaching
    In complex sales environments, trying harder is not enough. Sales professionals must know how to develop and execute a strategy for each and every opportunity. Sales Map enables you (and your team) to establish a disciplined, repeatable and efficient ... Learn More
  • Sales Excellence in 2014 Method Over Madness Webinar Recording
    Sales Excellence in 2014-Method Over Madness - Webinar Recording Masterminds for Managers - A Virtual Event (May 2014) Scroll down to view the recording. Research shows that organizations which embrace formal sales methods significantly outperform their competitors by at least 20 ... Learn More