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  • All Aboard the Customer Experience Express! A Journey to Service Excellence
    Cultivating a positive customer experience, one interaction, one moment at a time results in service excellence. What do your customers say about your customer service today? Is it something you are proud of, or something that needs to change ... Learn More
  • All Aboard the Customer Experience Express! Recruiting Employees with Service Attitude and Aptitude
    Can you train someone to be great at customer service? Yes and No! Yes, if candidates begin with the right attitude and aptitude for service. No, if dealing with people and having a service mindset isn’t part of ... Learn More
  • Raising The Bar
    Positive customer experiences enable companies to attract, build, and sustain a repeatable customer base. Through coaching, training, and performance improvement, Raising the Bar Services helps companies establish standards, train service behaviors, and build customer-centric systems in order to create ... Learn More