Learning Topics

Functional Roles

Delivery Method

Industries

Experts

SEARCH OR BROWSE OUR OFFERINGS

14 Items

  • All Aboard the Customer Experience Express! A Journey to Service Excellence
    Cultivating a positive customer experience, one interaction, one moment at a time results in service excellence. What do your customers say about your customer service today? Is it something you are proud of, or something that needs to change ... Learn More
  • All Aboard the Customer Experience Express! Recruiting Employees with Service Attitude and Aptitude
    Can you train someone to be great at customer service? Yes and No! Yes, if candidates begin with the right attitude and aptitude for service. No, if dealing with people and having a service mindset isn’t part of ... Learn More
  • Coaching for Performance
    A critical differentiator in our process is the emphasis we place on developing the leader and the team concurrently. By working through a structured process together, there is more buy-in and higher levels of mutual accountability for measurable results. ... Learn More
  • Cultivating Business Relationships
    Cultivating Business Relationships is a practical and repeatable approach that’s easy to grab hold of and immediately use to start building collaborative relationships in the pursuit of strategic opportunities. In our programs, participants immediately apply what they are ... Learn More
  • How to Remove Rhinos – Practical proven change management strategies and tools for leaders
      Why do strategies, initiatives, and projects fail at alarming rates to the tune of billions of dollars?    It’s certainly not for a lack of planning. Plenty of time and energy is poured into crafting elaborate plans ... Learn More
  • Selling at the Executive Level - 1-Day Workshop
    Selling at the Executive Level (SellXL) is a one-day, fast-paced interactive workshop that focuses on helping professional salespeople create, maintain and leverage relationships at executive levels in client organizations. The concepts and models used in SellXL are, in part, ... Learn More
  • Cultivating Client Loyalty
    Cultivating Client Loyalty (CCL) is a one-day, fast-paced instructor-led workshop that helps professional salespeople develop an understanding of the impact of client loyalty and then create loyalty-based relationships with senior executives in client organizations. Each CCL workshop is based ... Learn More
  • Samurai Sales Mastery™ 1-Day Workshop
    The Samurai Sales Mastery Series™ is a methodology deeply rooted in scientific research on human behavior, coupled with industry research and best practices in sales. The methodology adapts to an organization’s unique situation, as well as a sales ... Learn More
  • Healthy Boundaries: Encouraging Positive Behaviour at Work
    In an Effort to Maintain a Culture of Respect Healthy Boundaries examines interactions on the job that can facilitate (or debilitate) productive outcomes. More significantly, the training is non-threatening, practical and dynamic so participants actually stay engaged enough to ... Learn More
  • Ethical Behavior - Maintaining a Values-Based Workplace
    Almost every organization has a list of “core values” on a website or poster – and they can often sound the same. The real question is: could an outsider identify those values by simply observing the behavior of those who ... Learn More
  • Take Back Your Life Seminar
    Drowning in e-mail and information? Is your personal/professional balance is under siege? McGhee Productivity Solutions’ Take Back Your Life!™ (TBYL) program for groups provides methods and techniques to help you reclaim and refocus your time. This seminar is ... Learn More
  • Personal Information Management for Executes
    A sustainable solution for reclaiming your time This one-on-one coaching takes place in your office. Here, a senior McGhee management consultant works with you to create an Integrated Management System using Microsoft® Office Outlook®. The individualized, eight-hour coaching session ... Learn More
  • Presentation Skills
    Become a Better Presenter. Whether your audience is small or large, this course provides practical tips that you can use to effectively convey information. The six-hour workshop is designed for anyone – veteran or novice – who wants to learn effective ... Learn More
  • Leading with Balance
    Leadership Skills for Project Management Excellence. This one-day workshop strengthens and develops leadership attributes in the context of managing projects and people. Aimed at those in leadership and project management roles, you’ll learn to achieve balance between managing ... Learn More