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10 Items

  • All Aboard the Customer Experience Express! Recruiting Employees with Service Attitude and Aptitude
    Can you train someone to be great at customer service? Yes and No! Yes, if candidates begin with the right attitude and aptitude for service. No, if dealing with people and having a service mindset isn’t part of ... Learn More
  • Cultivating Business Relationships
    Cultivating Business Relationships is a practical and repeatable approach that’s easy to grab hold of and immediately use to start building collaborative relationships in the pursuit of strategic opportunities. In our programs, participants immediately apply what they are ... Learn More
  • Be the Best Coach EVER
    Be the Best Coach EVER provides coaching skills to help employees be more effective in their communication, project management skills and customer service responsibilities. When you enroll in Be the Best Coach EVER, you will create happier, more productive ... Learn More
  • Be the Best Boss EVER
    Are you tired of leaving meetings with your staff feeling like you did all the work? Do you want to look forward to conversations with your employees instead of dreading them? Are you ready to leave meetings with your ... Learn More
  • Leading from a Distance: High Performance Strategies for Leading Global Virtual Teams
    This advanced workshop provides virtual team leaders with tools to develop new strategies in leading their teams. You will gain practical tools and skills to communicate, build trust, address cultural differences, and establish clear goals and team work processes. ... Learn More
  • Selling at the Executive Level - 1-Day Workshop
    Selling at the Executive Level (SellXL) is a one-day, fast-paced interactive workshop that focuses on helping professional salespeople create, maintain and leverage relationships at executive levels in client organizations. The concepts and models used in SellXL are, in part, ... Learn More
  • Cultivating Client Loyalty
    Cultivating Client Loyalty (CCL) is a one-day, fast-paced instructor-led workshop that helps professional salespeople develop an understanding of the impact of client loyalty and then create loyalty-based relationships with senior executives in client organizations. Each CCL workshop is based ... Learn More
  • Stir It Up: Fresh Concepts for Creative & Divergent Thinking
    Before you can make an authentic connection and permit others to show loyalty toward your brand, they must first appreciate your level of creativity. And, to stand out in your field, you must learn to become a divergent thinker. ... Learn More
  • Improving Strategic Thinking
    Strategic thinking is deliberate thinking that precedes and accompanies decisions that are significant for individual and organizational success. This workshop will improve your ability to think strategically by taking you through an iterative, four-phase cycle and providing tools, tips, ... Learn More
  • Improving Prepared Minds Skills
    The famous microbiologist Louis Pasteur advised us that “chance favors the prepared mind.” But what does it mean to have a prepared mind? In practical terms it means that you have a complete mental tool kit to deal with ... Learn More