To have a successful learning experience, facilitators should welcome student feedback with open arms. This feedback is a valuable way to improve the relationship between the facilitator and student who has been proven to be crucial to success.
Getting honest feedback from students and trainees could be helpful to an instructor in a number of other ways, such as:
- It can help perfect an organization’s onboarding process. By knowing what went right or wrong through the eyes of a learning employee, a facilitator can provide an effective learning experience. Going into a new role can be intimidating, so it’s important that an employee has the appropriate skills, knowledge and other behaviors that can help them make a smooth transition. Opening the door for feedback has the potential to provide an effective and consistently successful onboarding process with every wave of new candidates. You can’t fix something if you don’t know there may be a problem.
- It can be a great way to learn if information taught is relevant. There will most likely be a new system or a new program that trainees will need to learn to keep the organization successful. Find out if what’s being taught is relevant and can be used to make an immediate impact. Lessons that are not applicable instantly may not be the best use of a training experience. Depending on how much time is allowed to learn a new skill, you need to make the best of that time so the input of your students and trainees can help keep things done in an efficient manner. Time is money.
- Facilitators can learn about what would further engage their trainees. When employees are engaged in training, they are more likely to enjoy it and retain what’s being taught. Instructors can learn from the opinion of their trainees and tailor the educational experience accordingly. They may find a session is too long to handle or their particular style of teaching just isn’t cutting it – and that’s OK. When facilitators are equipped with the knowledge of things that could be helpful, they are more likely to find ways to adapt that into a lesson. In order for a training session to truly be successful, give and take needs to come from both sides of the experience to make it the best one possible.
- It can help customize the learning experience, as needed. With some trainees being full-time employees that aim to pick up a skill for advancement, they may not have time to jump head first into a classroom session. Facilitators can then incorporate virtual sessions if there is a demand for more flexibility in the learning experience. A platform like Moodle, for example, could be used to customize the experience and even provide trainees a chance to see how they’re doing in their training compared to their colleagues. The collaborative experience could work well for trainees who need a little something extra to soak in and learn from their experience.
A student is only as good as his or her teacher, but one could not survive without the other. It’s crucial to listen to the feelings and opinion of learners to develop a thoughtful and concise program. A facilitator that listens and takes heed of the opinion of his or her trainees can provide that productive experience many times over.
Drake Ascendis designs, develops and hosts custom learning management systems using Moodle. Contact us for a demo of how small, medium and large organizations are using Moodle for year-long onboarding programs, temporary tracking during transitions to other LMS solutions and client-facing eCommerce solutions as well as the typical course/student tracking requirements.