As most corporations prepare their budgets for next year, training remains a necessary expenditure across all industries. This is because investing in human capital is still one of the smartest strategies that leadership can implement to grow a business over time. The next step is to formalize a strategy to ensure your staff is trained on how to think critically.
Why Should You Build a Training Strategy?
According to Inc. Magazine, a team’s ability to come up with solutions, ideas and responses will propel organizations to the top of their industries. And, in business, various obstacles may come your way at a moment’s notice – what matters is how your staff adjusts to these barriers. The most successful individuals (or teams) have developed ways to approach these potential threats and turn them into opportunities to overcome, innovate and, eventually, thrive.
Which Critical Thinking Skills Should Be Included in Our Training Strategy?
1) Decision Making, Problem Solving & Reasoning
Critical thinking skills involve decision making and problem solving. The ability to make decisions is also an asset to an employer. Decision making and reasoning include gathering information and evaluating a variety of solutions before selecting the best option. Your staff can save time and money by demonstrating these skills.
2) Organizing & Planning
People with organization skills are particularly helpful in customer service positions. These individuals can solve a problem with an angry customer that allows them to be satisfied and build loyalty with your company. The abilities to problem solve and make well thought out decisions are critical to any workplace.
Planning and organizing are also critical thinking skills. The ability to plan and organize means you will get the job done and done correctly. A person who is well organized is prepared to do the job correctly the first time.
3) Thinking Creatively
Creative thinkers come up with new ways of doing things that add value to the work environment and serve customers more efficiently. They offer new perspectives about the job and the company. Also, a lifelong learner is always a valued employee. Leaders know to stay ahead of the competition; they must employ teams that understand new and better ways of doing things. The person who is open to learning new things is going to be more successful than the individual who is afraid of learning new things.
4) Listening & Communication
Finally, growing employees’ communication skills involves helping them build rapport with others, practice listening strategies, use effective verbal and non-verbal communication, give and receive feedback, orally present information to others and write clearly. Communication is most effectively developed through classroom training, one-on-one coaching and on-the-job practice.
Critical thinking, paired with communication, are skills that will be necessary for your workforce both now and in the future. Make sure that you continually train and develop these skills throughout your workforce to give your organization a competitive advantage!