Drake Resource Group creates customized, innovative solutions to learning and improvement needs for businesses and the people working in them.
In the Forum, Drake offers courses to help develop business communication skills, such as webinar facilitation and copyright basics.
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Telephone SkillsProfessional Techniques That Impact Your Business. There is an art to professionally and effectively dealing with callers on a daily basis. What each caller hears and in what type of tone, speaks volumes about the type of organization you ... Learn MoreCommunicating For ImpactAn Essential Course for Business Professionals. In the 21st century, there are a greater variety of communication choices than ever before. Yet, the basics of communication — purpose, structure, and etiquette — still hold true! Drake Resource Group offers a comprehensive ... Learn MoreDRG White Paper Perspective: Transition to TransformationA challenging economy, a workforce in transition and new learning tools provide both challenges and opportunities for organizational learning. Drake Resource Group surveyed its clients to listen to their needs and gather insight from learning leaders in this time ... Learn MorePresentation SkillsBecome a Better Presenter. Whether your audience is small or large, this course provides practical tips that you can use to effectively convey information. The six-hour workshop is designed for anyone – veteran or novice – who wants to learn effective ... Learn MoreEffective Virtual Classroom FacilitationMake Preparation Your Key to Virtual Classroom Success. The virtual classroom is now becoming a standard when on-site gatherings are not possible or not practical. How will you keep your distant audience engaged? Capture and engage your audience through ... Learn More